CUSTOMER EXPERIENCES

Good service.
In our customers’ words.

Read feedback shared on our existing website, from boiler repairs to long-term service plans.

SPECIALIST CARE.
EVERY SEASON.

Feedback below is summarised from the original testimonials. Individual ratings are shown as published.

5/5

Help with installation problems and an understanding approach when payment difficulties arose.

B Williams

Lyming, Kent

5/5

Responsive service that resolved problems after four other companies had been unable to help.

M Dunn

Buxton

5/5

Still impressed after ten years on the service plan.

P Brooker

Service plan customer

5/5

Consistently good service, with the continuity of seeing the same engineer.

A Lewis

Anglesey

3/5

Good response and value, but a two-day wait for a manufacturer’s part during freezing weather.

K Armin

Yorkshire

5/5

Positive feedback on twice-yearly care for two heavily used boilers and the local engineers.

P Sailor

Rugeley

5/5

Responsive service and high-quality workmanship on a cooker and boiler.

A Kirby

St Albans

4/5

A problem resolved after difficulties elsewhere; would prefer more than a week’s notice for servicing.

A Vickers

Southminster

Read the original customer feedback ↗

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Have we looked after your boiler or cooker? Tell us what went well and where we could do better.

Include your name, town and a little about your experience when you email the team.

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Good service.In our customers’ words.